Privacy Policy

1. Introduction

Yuganta Tech (Sole Trader, ABN 61102474084) is a digital marketing and web development business based in Australia. We operate the website https://yugantatech.com and provide services including website development, social media management, digital marketing, advertising services, seo services, content creation, lead generation.

We are committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains what information we collect, how we collect it, how we use and disclose it, and the rights available to you.

By using our website, contacting us, or engaging our services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

• Contact details: name, email address, phone number, business name, and job title.
• Enquiry and project information: messages, service requirements, budget details, and other information you provide when requesting a quote or consultation.
• Client and account information: billing details, invoices, contracts, communications, and project-related records.
• Marketing and lead information: details submitted through forms, landing pages, advertising campaigns, or lead generation activities.
• Website and technical data: IP address, browser type, device information, pages visited, referring URLs, and interaction data collected through cookies and similar technologies.
• Social and advertising data: information relating to campaigns, ad accounts, analytics, and performance metrics where you authorise us to access such platforms on your behalf.

Where lawful and appropriate, we may also collect information you provide about your customers or audience solely for the purpose of delivering agreed services. In those cases, you are responsible for ensuring you have obtained any necessary consents or authorisations.

3. How We Collect Information

We collect personal information in several ways, including when you:

• complete a contact form, quote request, or enquiry on our website;
• email us, call us, message us, or communicate via social media;
• subscribe to updates or marketing communications;
• engage us to provide website development, marketing, SEO, advertising, or related services;
• interact with our website, advertisements, or digital campaigns;
• grant us access to third-party platforms such as Google, Meta, LinkedIn, or analytics tools; or
• provide information to us through referrals, partners, or publicly available business sources where reasonably necessary for our operations.

We may also collect information automatically through cookies, pixels, analytics tools, and similar technologies. For more detail, see our Cookie Policy.

4. How We Use Information

We use personal information for purposes connected to our business, including to:

• respond to enquiries and provide quotes, proposals, and consultations;
• deliver website development, digital marketing, SEO, advertising, content, and lead generation services;
• manage client relationships, projects, billing, and support;
• operate, maintain, secure, and improve our website and services;
• analyse website traffic, campaign performance, and user behaviour;
• send service-related communications, updates, and administrative notices;
• comply with legal, regulatory, tax, and accounting obligations; and
• establish, exercise, or defend legal claims where necessary.

We only use personal information for purposes that are reasonably necessary for our functions or activities, unless otherwise permitted or required by law.

5. Marketing Communications

We may send you marketing communications about our services, insights, offers, or updates where you have consented or where otherwise permitted under applicable law, including the Spam Act 2003 (Cth).

You may opt out of receiving marketing emails at any time by using the unsubscribe link in our emails or by contacting us at info@yugantatech.com. Opting out of marketing communications does not affect service-related or legally required messages.

6. Cookies and Tracking Technologies

Our website uses cookies, pixels, tags, and similar technologies to support essential functionality, remember preferences, measure performance, and support advertising and analytics activities.

These technologies may collect information such as your IP address, browser type, device identifiers, pages viewed, and interactions with our site or ads. You can manage cookie preferences through your browser settings and, where available, through on-site consent tools. Further information is available in our Cookie Policy.

7. Google Analytics and Similar Tools

We may use Google Analytics and similar analytics services to understand how visitors use our website. These tools may collect information about your use of our site, including pages visited, time spent on pages, and general location derived from IP address.

Analytics providers may process data on servers located outside Australia. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place. You can learn more about Google's practices at https://policies.google.com/privacy.

8. Third-Party Services

We use third-party service providers to help us operate our business and deliver services. These may include:

• website hosting, cloud infrastructure, and content delivery providers;
• email, CRM, project management, and communication platforms;
• payment processors and accounting software;
• analytics providers such as Google Analytics and Microsoft Clarity;
• advertising and marketing platforms such as Google Ads, Meta, and LinkedIn; and
• contractors, freelancers, or specialist partners engaged to support client work.

Where we disclose personal information to third parties, we take reasonable steps to ensure they handle information in accordance with applicable privacy laws and only for authorised purposes. Some third-party providers may be located overseas.

Our website may also contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures may include access controls, secure hosting environments, password protection, and limiting access to information on a need-to-know basis.

While we work to safeguard your information, no method of transmission or storage over the internet is completely secure. You are responsible for keeping any account credentials confidential.

10. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Retention periods may vary depending on the type of information and our legal, accounting, and operational requirements. When information is no longer required, we take reasonable steps to destroy or de-identify it.

11. International Data Transfers

Some of our service providers and technology partners may store or process personal information outside Australia, including in the United States, Europe, and other countries where our tools and platforms operate.

Where personal information is disclosed overseas, we take reasonable steps to ensure the recipient complies with the APPs or is otherwise subject to protections comparable to those required under Australian law, unless an exception applies.

12. Access and Correction Rights

Under the Privacy Act, you have the right to request access to the personal information we hold about you and to request correction of information that is inaccurate, out of date, incomplete, irrelevant, or misleading.

To make a request, contact us using the details below. We may need to verify your identity before responding. We will respond within a reasonable period and in accordance with applicable law.

If you believe we have breached the APPs, you may lodge a complaint with us. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

13. Children's Privacy

Our website and services are directed at businesses and adults. We do not knowingly collect personal information from children under 18 years of age. If you believe we have collected information from a child, please contact us and we will take reasonable steps to delete it.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. The updated version will be posted on this page with a revised "Last Updated" date.

We encourage you to review this policy periodically. Continued use of our website or services after changes are published constitutes your acknowledgement of the updated policy.

15. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

• Business Name: Yuganta Tech
• Business Structure: Sole Trader
• ABN: 61102474084
• Email: info@yugantatech.com
• Website: https://yugantatech.com